Does ABS PMS support Malaysia E-invoicing?

Yes, ABS PMS is fully compliant with Malaysia's LHDN E-invoicing requirements, ensuring seamless tax reporting for hotels.

Is it suitable for small and medium hotels?

Absolutely. ABS PMS is specifically designed to optimize operations for small to medium-sized hotels with integrated mobile apps like ABS Insight.

Hotel NPS

Decoding Hotel NPS: The Ultimate Guide to Measuring and Boosting Guest Loyalty

September 4, 2026 / Hotel NPS / #CustomerSatisfaction, #FeedbackAnalysis, #GuestExperience, #GuestPersonalization, #HospitalityManagement, #HotelMarketing

The TL;DR: You can’t improve what you don’t measure. A Hotel NPS (Net Promoter Score) provides properties with a clear, actionable metric to understand guest…

Decoding Hotel NPS: The Ultimate Guide to Measuring and Boosting Guest Loyalty Read More »

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Book a free personalised demo with our team. We’ll walk you through the system, answer your questions, and help you decide if ABS is the right fit for your property.

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Don’t just subscribe to a Hotel System just because your hotel need one.
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Frequently Asked Questions

What solution does ABS provide?

A complete hotel system designed to smoothebn daily operations, maximize revenue, and connect with other partner system seamlessly for every property.

Operations & Finance Solutions

Hotel Property Management System (PMS): Manage hotel with one central cloud PMS dashboard that automates manual tasks and centralizes operations

Hotel Manager App: Give top management real time access to occupancy, revenue, and performance from any mobile device

E-invoicing & Accounting System: Seamlessly connect with IBRM for e-invoice validation and issuance, while delivering complete financial reporting to track profits and expenses

Distribution Solutions

Channel Manager: Sync rates and inventory in real time across 100+ OTAs

Booking Engine: Drives more direct bookings and connects with payment gateways

Website Builder: Create conversion-focused, SEO websites designed to increase online bookings

Guest Technology Solution

Self Service Kiosk: Speeds up check-ins, payments, keycard encoding, and check-outs

Doorlock Integration: Compatible with major doorlock systems for security and room access monitoring

Can ABS support e-invoicing validation?

Yes, ABS PMS can connect with IBRM for standard and consolidated e-invoicing. Contact us for a demo.

How does the membership module benefit my hotel?

You create guest loyalty programs by offering point collection and redemption, encouraging repeat bookings. Yet with CRM, the module also helps you stay connected with guests through personalized communication and offers.

Is there a mobile app?

Yes, there’s a Hotel Manager App, specially designed for management to view revenue, occupancy, and other key reports from mobile device anytime.

Does ABS work with door locks?

Yes. ABS PMS connects with compatible door lock systems with NO extra integration fee.

What types of hotels is ABS suitable for?

ABS is designed for small to mid-sized hotels, boutique properties, budget hotels, guesthouses, and serviced apartments. Whether you manage 10 rooms or 200+, ABS scales to your needs. It is currently trusted by over 1,500 hotels across ASEAN.

How long does onboarding take?

Most hotels are fully up and running within 1–3 days. Our team provides hands-on training and setup assistance so your staff can confidently operate the system from day one.

Is there a contract or minimum commitment?

No long-term contracts are required. ABS is available on a flexible monthly subscription. You can cancel anytime without penalties.

What are the pricing plans?

Pricing is based on the number of rooms and modules selected. Contact us for a customised quote — we offer plans to fit every budget, with no hidden fees.

Can I try ABS before committing?

Yes. We offer a free demo and trial period so you can explore the system with your own data before making a decision. Reach out to our team to get started.

What happens to my data if I cancel?

Your data belongs to you. Before cancellation, you can export all your records — guest profiles, reservations, invoices, and reports — in standard formats for safekeeping or migration.